Please contact your local IKARUS dealer at first or send a mail to info@ikarus.net before returning an interface cable or USB-Commander
Please also double check a malfunction and take in tocu with the technical support before. In most cases a malfunction based on problems with the cable connections or (not used) adapters.
Important note: If you ever send anIKARUS USB Interface or a SimConnector for an inspection, than please also send all used cables and adapters.
IKARUS – Flight Simulators
Service Department
Breslauer Str. 46 b
D-78166 Donaueschingen
Germany